Privacy Policy

1. Introduction

Welcome to Deal Kroo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Services").

Deal Kroo is a dealer-to-dealer platform that enables real estate professionals to publish property listings and discover available properties from other verified dealers in one centralized location.

By using Deal Kroo, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us when registering as a dealer, including:

• Full name
• Contact number (phone number)
• Email address
• Estate name
• Password (encrypted and securely stored)

2.2 Property Listing Information

When you use our Services to publish or search for property listings, we collect:

• Property details (location, area, price, contact number)
• Property description
• Listing preferences (sale, installment plans)

2.3 Device Information

We automatically collect limited device information when you use our Services:

• Device type (to optimize app display and functionality)
• Operating system version (for compatibility purposes)

We do not collect or store detailed device identifiers, location data, browsing history, or other extensive tracking information.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our dealer-to-dealer platform
• To create and manage your dealer account
• To enable you to publish and manage property listings
• To facilitate discovery and communication between dealers
• To verify dealer authenticity and maintain platform integrity
• To enable direct phone calls to other dealers using your device's native calling app
• To send you technical notices, updates, and security alerts
• To respond to your inquiries and provide customer support
• To send you relevant notifications about new listings and platform updates (with your consent)
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Dealers

When you publish a property listing on Deal Kroo, certain information (such as your dealership name, contact details, and property information) will be visible to other verified dealers on the platform to facilitate property discovery and dealer-to-dealer communication.

4.2 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as cloud hosting, data analysis, SMS/email notifications, and technical support. These providers are bound by confidentiality obligations.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies, or regulatory bodies).

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of passwords in transit and at rest
• Secure authentication mechanisms (OTP verification)
• Regular security assessments and updates
• Access controls
• Secure backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can access and update your dealer account information at any time through the app settings.
• Delete Account: You can request deletion of your account and associated data by contacting us. Please note that some information may be retained for legal or legitimate business purposes.
• Manage Listings: You can edit or remove your property listings at any time through the app.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

7. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Account Deletion: When you delete your account, we permanently delete all your personal data and associated information from our systems. This includes your profile information, property listings, communication history, and all other user-generated content. We do not retain any of your personal data after account deletion, except where required by law for a limited period.

8. Children's Privacy

Our Services are intended for use by real estate professionals and are not designed for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or region, where data protection laws may differ. By using our Services, you consent to the transfer of your information to such locations. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice (such as an in-app notification or email). Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

12. Consent and Acceptance

By using Deal Kroo, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this policy, please do not use our Services.

13. App Store Compliance

This Privacy Policy is designed to meet the requirements of the Google Play Store and Apple App Store. We are committed to transparency in our data practices and compliance with all applicable app store policies and data protection regulations.